First Contact: Building Out The Perfect Contact Form For Your Website

May 02, 2018 by BizTraffic Team

You've spent dozens of hours carefully crafting the look and feel of your website. Everything is streamlined, loads quickly, and has a thoughtful and logical navigation pipeline. There's only one thing missing (and it might be the most important element!): the perfect contact form.

Your website's contact form is the end-all be-all of your lead generation pipeline. Whether the visitor to your website got there via your ingenious inbound marketing techniques (e.g. organic traffic to your amazing content!) or clicked one of your smartly-crafted PPC ads on Google, they're eventually going to want to take the next step in their buyer's journey and get in touch with you.

Make sure that your business is making the most of every website visitor. Seal the deal with our guide to making the perfect contact form for your website.

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Filed Under: contact form, website design, customer feedback, thank you pages, lead generation

Your Marketing Strategy Is DOA Without Customer Service

April 16, 2018 by BizTraffic Team

Doing business is tough, but that's why they call it "business," right? Whether you're just getting your feet off the ground or you've been around the block a few times, you're bound to have some hiccups with customer relations.

We've posted before about what happy (and unhappy) customers can do for you business by leaving reviews on sites like Yelp. Getting good reviews (and avoiding negative ones) is only part of the reputation management puzzle, though. Today we're going to look at the importance of keeping your customers happy from the outset. Here's why customer service should be the lifeblood of your business.

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Filed Under: customer feedback, customer service, Yelp, bad reviews, online reviews, user experience optimization, reputation management

Managing Your Online Reputation

September 22, 2013 by BizTraffic Team

What do customers really think about your business? They may never tell you to your face, but they will post comments on social media or review sites.

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Filed Under: online reputation, Reputation Defender, customer feedback, rating and review sites, Angie's List, Postling, Google Alerts, Yelp